Security at PDF Europe

1. File Security & Handling

We take the security of your documents seriously. Here's how we protect your files:

• Encrypted transfer: All files are uploaded and downloaded over HTTPS (TLS 1.2+) — same encryption standard used by banks;
• Auto-delete: All uploaded files are automatically deleted from our servers within 2 hours of processing;
• No backups: We do NOT keep backups of your files;
• No content access: We do NOT read, analyze, or inspect your file contents;
• Isolated processing: Files are processed in isolated environments, not shared between users.

2. Data Protection

• We do NOT require account registration;
• We do NOT collect names, addresses, or payment information;
• We do NOT sell or share your data with third parties for marketing;
• Only anonymized usage analytics (page views, browser type) are collected via cookies — see our Cookie Policy.

3. Server & Infrastructure Security

• SSL/TLS encryption: Every page and file transfer is protected by SSL;
• Firewall protection: Servers are protected by application firewalls against common attacks (DDoS, SQL injection, XSS);
• Regular updates: Server software and dependencies are patched regularly;
• Access control: Only authorized personnel can access server infrastructure;
• Monitoring: Servers are continuously monitored for suspicious activity.

4. Your Responsibility

While we take every measure to protect your data, your own security practices matter too:

• Use a secure, updated browser;
• Avoid uploading highly sensitive files (e.g., bank statements, IDs) unless necessary;
• Keep backups of your original files before processing;
• Do not share your download links with unauthorized people.

5. Reporting a Security Issue

If you discover a security vulnerability or suspect any security issue, please report it to us responsibly:

We will acknowledge valid reports within 48 hours and work to fix the issue as quickly as possible. Please do not publicly disclose vulnerabilities before we've had a chance to resolve them.

6. Related Policies

• Privacy Policy — what data we collect and how we use it;
• Cookie Policy — how cookies and third-party ads work;
• Terms & Conditions — your rights and obligations.